Return and Refund Policy
All the products are available under a 7 Day Return Window, unless stated otherwise under the Product Description.
An item may be eligible for return within the applicable return window when:
- It Was delivered in a damaged condition.
- It is not the same as that which was ordered.
- It has missing accessories/parts.
- You have changed your mind and don’t want it anymore.
No replacement or refund will be processed if:
- The Product was already put to use by the buyer.
- The the brand and/or MRP tags are found damaged or missing.
- If the Product or any of its accessories has been damaged by the Buyer.
- If it carries stains, sweat, detergent, or body odour.
The product will be inspected by our agent, in accordance with the conditions set forth here, prior to initiating a refund request.
Cuzava reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to anyone.